Orders made after Monday 15th April 12PM will be sent on the 29th April due to the Easter Break. Happy Holidays!



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What is Crazy Plant People?

We exist to nurture a community of #crazyplantpeople - Just when you think there isn't anyone else in the world that's crazier about plants more than you. We come along.


We enrich the lives of our customers by cultivating a friendly environment for people to learn and discover the world of plants while sharing our collection during special occasions.

Where are you located and where do you sell?

We're based 5 minutes from Maitland, NSW. We currently service and sell to NSW, Queensland, Victoria & South Australia. We cannot send to other states due to quarantine laws & regulations.

How do you price your plants?

We pride ourselves in growing and sourcing healthy and interesting plants.


We're very proud to say that we price our plants competitively and below the average retail price. As general rule of thumb, you can expect to see our prices 10-20% below Bunnings prices.

How do I look after my plants?

Great question! Head over to 'Looking after your plants' section.

SHIPPING

How much is shipping?

We charge a flat rate $15 for all orders. The more you buy on one order, the more you save!We do charge extra shipping for bulk orders, such as party bombonieres or excessively heavy orders.

How will my plants be shipped?

Plants are sent via Australia Post every Monday. Plants need to be ordered on or before Monday 8am to be sent on that Monday. All orders received after 8am Monday will be sent the following week.


We only send plants on Mondays to ensure delivery before the end of the week and to avoid them sitting in a depot over the weekend that may cause unnecessary stress to the plants.


All plants are sent semi-bare rooted to minimize movement and stress during transit. Roots will be carefully wrapped to protect it from being damaged. The whole plant will then be wrapped again in tissue paper to protect foliage or leaves.


Customers will be notified of their tracking numbers via email, on the same day your order has been posted by us.

Where do you deliver?

We ship to all of Australia but for quarantine reasons, we cannot ship plants to WA, TAS, and NT.


We do however deliver planters, pots and accessories to all states. 

What is the 100% Satisfaction Guarantee?

We pride ourselves in making sure all our plants leave our care in top condition. We carefully wrap each plant individually to make sure they get to you in tip top shape. 


Despite the upmost care we take to ensure our plants are packaged well for their journey, on rare occasions, some damage does occur during transit that is beyond our control. This is just the nature of online business.


As a result, to provide our customers peace of mind, we offer a promise to do everything in our power to leave the customer feeling satisfied with the end results. Should something unfortunate happen, please notify us immediately on barbie@crazyplantpeople.com

Can I pick up my items from your store?

We are a completely online business without a shop front, so we do not typically offer 'Click n Collect' but we can arrange an appointment for orders above $100.


☆Reviews

Let customers speak for us

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Amazed!

This was part of my first purchase from Crazy Plant People and I have to say that I am absolutely blown away with the quality of their service. I bought 3 plants and they came wrapped impeccably, the plants weren't even a little bit crushed or damaged, and they even came with a cute handwritten note. This 'String of Tears' was SO much bigger than I had expected. Usually when you order plants online, you just get a tiny little cutting, but this hangs way off the pot I've put it in, and I am so happy with the condition of the plant as well. This product shipped in 3 days to me, which I thought was very fast. The price was very reasonable, and I'm just so in love with my new plants. 10/10 would recommend to all of my plant loving friends!

So impressed!

This was part of my first purchase from Crazy Plant People and I have to say that I am absolutely blown away with the quality of their service. I bought 3 plants and they came wrapped impeccably, the plants weren't even a little bit crushed or damaged, and they even came with a cute handwritten note. This 'Chain of Hearts' came with just the right amount of soil, and the roots were not too fragile. I didn't even really like this plant before I received it in my cute little parcel, but now I can say it is totally my favourite plant of all. The little bits of pink and grey are just so cute together. The price was very reasonable, and I'm just so in love with my new plants. 10/10 would recommend to all of my plant loving friends!

In love!

This baby Monstera was my first purchase from Crazy Plant People and I have to say that I am absolutely blown away with the quality of their service. I bought 3 plants and they came wrapped impeccably, the plants weren't even a little bit crushed or damaged, and they even came with a cute handwritten note. The Monstera came with just the right amount of soil, which wasn't too wet or dry, and I was very happy to see that it even had a little bit of fertilizer with it, which I have now put in the pot. The price was very reasonable, and I'm just so in love with my new plants. 10/10 would recommend to all of my plant loving friends!

Excellence.

I love this little plant. It came perfectly wrapped and protected. The roots had a good amount of soil which was not too wet or too dry. The roots were very healthy. These people know plants. You can literally feel the care and love as you open the parcel. A pleasure to purchase from.

Impressed.

Beautiful plant, fantastic customer care and exceptional packing. Australia Post got delayed and it still arrived looking incredible. A testament to the attention to detail and care it was given by the crazy plant people. Thank you. Very happy. Will be back again (and again).