SHOP

What is Crazy Plant People?

We exist to nurture a community of #crazyplantpeople - Just when you think there isn't anyone else in the world that's crazier about plants more than you. We come along.


We enrich the lives of our customers by cultivating a friendly environment for people to learn and discover the world of plants while sharing our collection during special occasions.

Where are you located and where do you sell?

We're based 5 minutes from Maitland, NSW. We currently service and sell to NSW, Queensland, Victoria & South Australia. We cannot send to other states due to quarantine laws & regulations.

How do you price your plants?

We pride ourselves in growing and sourcing healthy and interesting plants.


We're very proud to say that we price our plants competitively and below the average retail price. As general rule of thumb, you can expect to see our prices 10-20% below Bunnings prices.

How do I look after my plants?

Great question! Head over to 'Looking after your plants' section.

SHIPPING

How much is shipping?

We charge a flat rate $15 for all orders. The more you buy on one order, the more you save!We do charge extra shipping for bulk orders, such as party bombonieres or excessively heavy orders.

How will my plants be shipped?

Plants are sent via Australia Post every Monday. Plants need to be ordered on or before Sunday 12PM to be sent on that Monday. All orders received after 12PM Sunday will be sent the following week.


We only send plants on Mondays to ensure delivery before the end of the week and to avoid them sitting in a depot over the weekend that may cause unnecessary stress to the plants.


All plants are sent semi-bare rooted to minimize movement and stress during transit. Roots will be carefully wrapped to protect it from being damaged. The whole plant will then be wrapped again in tissue paper to protect foliage or leaves.


Customers will be notified of their tracking numbers via email, on the same day your order has been posted by us.

Where do you deliver?

We ship to all of Australia but for quarantine reasons, we cannot ship plants to WA, TAS, and NT.


We do however deliver planters, pots and accessories to all states. 

What is the 100% Satisfaction Guarantee?

We pride ourselves in making sure all our plants leave our care in top condition. We carefully wrap each plant individually to make sure they get to you in tip top shape. 


Despite the upmost care we take to ensure our plants are packaged well for their journey, on rare occasions, some damage does occur during transit that is beyond our control. This is just the nature of online business.


As a result, to provide our customers peace of mind, we offer a promise to do everything in our power to leave the customer feeling satisfied with the end results. Should something unfortunate happen, please notify us immediately on barbie@crazyplantpeople.com


For refunds/exchanges and credit, please refer to our Refund Policy.

Can I pick up my items from your store?

We are a completely online business without a shop front, so we do not typically offer 'Click n Collect' but we can arrange an appointment for orders above $100.


☆Reviews

Let customers speak for us

138 reviews
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My favourite plant

Prompt delivery, great products, my Swiss cheese is so healthy, it’s given off 5 new leaves since purchasing, thank you!

Very happy with Jungle Warrior

Beautiful plant and great service. Will order again.

Thanks so much

Thanks so much, really appreciate it :)

So happy! Amazing plants

Customer service is impeccable, barbie is happy to help with anything you may need :)
Plants arrived In great condition

all well

all well